Thriving Kirklees text messaging service - ChatHealth

From Monday 11th March, Thriving Kirklees is launching a new way for young people to get confidential advice and support about health related issues direct from their mobile phones.

ChatHealth is an award-winning text messaging service which will now be available for Kirklees’ young people aged 11 – 19 years. They can receive advice from Thriving Kirklees nurses on subjects including sexual health, emotional health and wellbeing, bullying, healthy eating and any general health concerns.

The number is 07520 618866 and it is available Monday to Friday from 8am to 8pm (automatic bounce-backs respond to incoming messages out of hours. All text messages will be responded to within one working day).

In addition, parents/carers can contact the service too for advice and help on health and well-being issues relating to their children. The text number for parents to contact Thriving Kirklees nurses is: 07520 618867.

The new service is part of Thriving Kirklees’ aim to further improve access to healthcare for young people and to continue improving the quality and safety of the service.

 

Disclaimer: The service is confidential and you don’t have to give your name. While we do not usually tell anyone else if you contact the Thriving Kirkless nurse, we might if we were concerned about your safety, but we would usually speak to you first.

This is not an emergency help service, we aim to reply to you within one working day and you should get an immediate bounce-back to confirm we received your text.  If you need help more urgently contact a member of school staff or your doctor.

The text message service is staffed between 8am and 8pm Monday to Friday. Outside these hours, you can ring Thriving Kirklees on 0300 304 5555 – 24 hours a day, 7 days a week – or use the “request support” button below.

Please note: the text numbers do not receive voice calls or MMS picture messages.
You can stop the healthcare professional from sending messages to you by texting STOP to the text number.

Young people are asked to respect your school’s mobile phone policy. Messages are charged at your usual rate.

 

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